I have a deep understanding of user experience, user interface, and interaction design. I use leading industry tools like Invision, Sketch, UXPin, and Figma.
Revamped the Calix website to reflect its industry-leading status, enhance user navigation, and improve accessibility, resulting in increased organic traffic, user engagement, and lead generation.
Developed a new self-advising retirement product for NEA Member Benefits, improving the user experience through personalized journeys, streamlined processes, and progressive disclosure, resulting in a significant increase in user engagement and satisfaction.
Improved and automated the onboarding process for over 15,000 NextEra Energy employees and contractors, enhancing user experience and reducing unproductive costs by approximately $50k-$150k per project.
Developed an application to automate the injection study process within OMNI, reducing manual model updating labor by 75%, from 1,680 to 420 hours annually.
Developed an enterprise application aimed at improving pricing management decisions for NextEra Energy executives, projected to achieve $18 million in annual savings by 2023.
Supported the consolidation of eight systems into a single digital application, enhancing operational efficiency in fieldwork planning and scheduling, targeting a $28 million reduction in Capital/O&M costs over five years.
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